Return & Exchange Policy

We offer a return window for all items. Please ensure your items meet the criteria below.

How to Initiate a Return

Submit a Ticket

Reach out via email at ofcchainint@gmail.com or call +94 11 2645646 within 48 hours of receipt.

Free Domestic Pickup

Our integrated supply chain network facilitates domestic returns through a dedicated courier service at no extra cost to you.

Store Credit Issue

Following our quality assurance inspection, a store credit valid for 1 year will be issued directly to your registered digital account.

Enter your Order ID to start the automated farm-to-fork return process.

We offer a return window for all items. Please ensure your items meet the criteria below.

Submit a Ticket

Reach out via email at ofcchainint@gmail.com or call +94 11 2645646 within 48 hours of receipt.

Free Domestic Pickup

Our integrated supply chain network facilitates domestic returns through a dedicated courier service at no extra cost to you.

Store Credit Issue

Following our quality assurance inspection, a store credit valid for 1 year will be issued directly to your registered digital account.

Enter your Order ID to start the automated farm-to-fork return process.